MakeTrendy ads appeared on my instagram as sponsored. I liked a flexible phone/device holder featured on their site and purchased 2 of them for a total of $38 with shipping.
A few days later they sent me an email saying the order shipped, and provided a tracking link. I clicked the link, entered the tracking number they provided, and it came up as invalid. I sent emails, and engaged in a chat with their customer service team, here's what I learned: There is no customer service phone number, my order is backordered (so the tracking email was literally just a lie), and they're unable to refund me my money because it takes 48 hours to fill out a "ticket" to do so, and the "best" they could do for me is wait for that ticket to come to my email.
Unfortunately, this scam company has my credit card info now. Whatever you do, DON'T PURCHASE ANYTHING FROM MakeTrendy
Product or Service Mentioned: Make Trendy Shipping Service.
Reason of review: Poor customer service.
Monetary Loss: $38.
Preferred solution: Full refund.
I liked: Website.
I didn't like: Deceitful fake tracking information.